Shipping Policy

Shipping Policy

Thank you for choosing our store. We are committed to providing safe, convenient, and reliable shipping services. Through trusted logistics partners, we work to ensure your orders are delivered smoothly and efficiently.

Please review the following shipping policy for details regarding order processing, delivery times, shipping areas, and related services.

1. Shipping Rates

We provide simple and transparent shipping fees for our customers.

Flat Rate Shipping: USD $12

The shipping fee will be displayed during checkout for eligible orders.

2. Order Processing Time

  • Orders will be processed after payment confirmation.
  • Order processing usually takes 1-3 business days.
  • Tracking information will be provided after the order has been shipped.

Weekends and holidays are not included in processing times. Processing times may be extended during peak seasons or due to unexpected circumstances.

3. Estimated Delivery Time

Region Estimated Delivery Time
United States & Canada 7-12 Business Days
Europe 7-15 Business Days
Asia 5-10 Business Days
Oceania 7-15 Business Days
Africa 7-30 Business Days
Other Regions 7-30 Business Days

Delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, flight schedules, and local logistics.

4. Shipping Partners

We work with trusted international logistics providers, including:

  • DHL
  • FedEx
  • UPS
  • TNT Express
  • SF Express
  • YunExpress
  • Hongkong Post
  • Royal Mail

5. Shipping Coverage

We provide shipping services to many countries and regions worldwide.

Due to international shipping restrictions, security requirements, and local regulations, we currently do not ship to the following locations:

Sudan, South Sudan, Iran, North Korea, Cuba, Syria, Ukraine, Russia, Belarus, Afghanistan, Democratic Republic of the Congo, Haiti, Iraq, Libya, Mali, Mozambique, Myanmar, Somalia, Turkey, Yemen.

6. Order Tracking

Tracking information will be provided after your order has been shipped.

Please note that tracking updates may take some time to appear. If your order has not updated for an extended period, please contact our support team.

7. Customs & Import Duties

International orders may be subject to customs inspections.

  • Import duties, taxes, VAT, and related fees are the customer's responsibility.
  • We cannot control customs processing times or additional charges.
  • Customers are advised to check local import regulations before ordering.

8. Shipping Delays

While we make every effort to deliver orders on time, delays may occur due to:

  • Severe weather
  • Customs clearance
  • Flight changes
  • International shipping restrictions
  • Holiday seasons
  • Force majeure events

9. Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

  • Additional costs may apply if delivery fails due to incorrect address information.
  • Please contact us as soon as possible if you need to modify your shipping address.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: care@havernia.com

Phone: (+1) 5165309560